Need to pay back a neighbor, bestie, or a family member? With Zelle, you can send money to almost anyone you know and trust2 from the convenience of your mobile phone using just a recipient's email address or U.S. mobile phone number.
Send money with Zelle through Bank of Central Florida's mobile banking app, the app you already use and trust.
Download the Bank's app, tap "Get Started" on the Zelle welcome screen, and follow instructions to enroll.
Select the email address or U.S. mobile phone number of the contact who will receive your payment.
Confirm the payment amount you'd like to send.
If your recipient is already enrolled with Zelle,
the money will go directly into their bank account, typically in minutes1. If they aren’t enrolled yet, they will get a notification explaining how to receive the money simply and quickly.
Zelle is a way to send money directly between almost any bank account in the U.S. typically within minutes1. With just an email address or U.S. mobile phone number, you can now quickly, safely, and easily send money to almost anyone you know and trust, regardless of where they bank2. Ask your recipient to enroll with Zelle before you send them money – this will help them get your payment more quickly1.
You can send money to almost anyone you know and trust with a bank account in the U.S. We recommend that you ask your recipient to enroll with Zelle before you send them money – this will help them get your payment more quickly.
Zelle is a great way to send money to family and friends2.
Zelle should only be used with people you are familiar with. If you don't know the person, or aren't sure you will get what you paid for, we recommend you do not use Zelle as the form of payment.
Neither Bank of Central Florida, nor Zelle offers a protection program for any authorized payments made with Zelle - for example, if you do not receive the item you paid for or the item is not as described or as you expected.
To get started, log into the Bank of Central Florida mobile banking app, tap "Get Started" on the Zelle Welcome page, select the email address and U.S. mobile phone number you'd like to add to your Zelle profile, choose the checking account you'd like to link as the default account for sending and receiving money, confirm your mobile phone number using the verification code sent and you're finished.
Log into the Bank of Central Florida's mobile banking app. Tap the more option (+) on your mobile device task bar, then tap the Zelle icon. You can send, request, split and receive money with Zelle.
To send money using Zelle, tap "Send," select your recipient from your mobile device's contacts (or add your trusted recipient's email address or U.S. mobile phone number), confirm their email address or mobile phone number is correct, enter the amount you'd like to send, include an optional note, review and confirm.
To request money using Zelle, tap "Request," select the individual(s) from whom you'd like to receive money, enter the amount you'd like to request, include an optional note, review and confirm. Please note, you can only request money from contacts using their email address unless they have already enrolled their U.S. mobile phone number with Zelle.
To split a money request, tap "Split," select the individual from whom you'd like to receive money, enter the total amount you're requesting and the app will calculate each person's share. You can change each amount if the total shouldn't be split evenly, include an optional note, review and confirm. Please note, you can only request money from contacts using their email address unless they have already enrolled their U.S. mobile number with Zelle.
Bank of Central Florida does not charge a fee to use Zelle3.
In order to use Zelle, the recipient must be able to receive money into a bank account in the U.S.
When sending money to a recipient already enrolled with Zelle, the money is sent directly to your recipient's bank account and cannot be cancelled. That is why it is important to only send money to recipients you know and trust.
If you sent money to the wrong person, we recommend contacting the recipient and requesting the money back. For further assistance, contact the Bank's support team at (866) 211-1512.
Yes! They will receive a notification via email or text message.
If your recipient has not yet enrolled with Zelle, the payment will remain pending and the money will not move from your account. If the recipient does not enroll within 14 days, the payment will expire, and the transaction will need to be made again.
Yes, you can change your U.S. mobile phone number by tapping the Zelle Contact Information icon. After entering your new mobile phone number you will be prompted to verify the contact info using a verification code sent to you.
Your email address cannot be changed within the Bank's mobile app; however, you may choose a different email address that's already on file with the Bank. Tap the Zelle icon, select "Contact Information" and select a different email address from the picklist.
Don't see the email address you're looking for? You may add a new email address by logging into your Consumer eBanking account. Select the "Customer Service" tab, then "Manage Contact Information", then select the "change email address" option.
No, none of your bank account details will be shared with your recipient.
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