Bank of Central Florida - Privacy Policy

Our Privacy Commitment to You
Our privacy policy is an important part of our continuing commitment to provide you with the best financial and client service. As we continue to improve and expand our services and delivery channels, we recognize the need and desire to preserve customer privacy and confidentiality. We value your relationship and believe that protecting your personal information is key to providing you with the customer experience that you expect and deserve.

What We Do With Your Customer Information
You provide important information about yourself when you do business with Bank of Central Florida. This information helps us identify you, obtain a better picture of your needs, provide better service, and complete your transactions more efficiently. Federal law requires us to tell you how we collect, share, and protect your personal information. This policy applies only to consumer relationships primarily used for personal, family, or household purposes.

Customer Information We Collect
The types of nonpublic personal information we collect and share depend on the product or service you have with us. This can include:

Applications, forms, and other information you provide us, whether in-person, in writing, by phone, or electronically. This may include your name, address, social security number, birthdate, assets and income.
Information about your transactions with us or others such as account balances and payment histories.
Information we receive from third parties such as credit history and credit scores.

Sharing Customer Information
We use customer information for many purposes such as to meet your requests for financial products and services, administer accounts, and comply with legal requirements. In striving to serve you, it may be necessary to share customer information with others. We may share personal information about you or former customers for several reasons, including:

To assist us in providing service (such as closing a loan or servicing your account).
As permitted or required by law (such as to protect against fraud or in response to a subpoena).
In the event we report information to others (such as credit bureaus).
Working with our data processing servicers to process your account transactions.
With your consent.

If you decide to close your account, we do not disclose any nonpublic personal information except as permitted by law. Most importantly, it is our policy not to sell personal information about our customers to third parties. In this regard, there is no opt-out right since we are not sharing information except as permitted by law.

Protecting Customer Information
Keeping financial information secure is our responsibility and commitment to you.

We restrict access to nonpublic personal information about our customers to only those employees who need to know the information to provide quality service.
We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard our customers' nonpublic personal information.
We hold our employees accountable for and train them to protect customer information.
We require contractors and other companies that provide services on our behalf to protect information, and we prohibit those companies from using it for any other purpose.

Future Changes
This policy updates and replaces any previous statements you may have received from us about the collection, use, and protection of customer information. We may change this privacy policy at any time and if we do, we will notify you as required by law. Otherwise, we will send the privacy policy to current customers annually as required by law. If you have any questions regarding the use of your customer information, please contact us at (863) 682-7100.